You have tried the product and are still not enthusiastic about it? Too bad, but that can happen. You have 30 long days after receipt of the goods to return unopened or opened (but not empty) product to us and we will refund the purchase amount, we promise.
In order to know if we have to dispose of the product or not, we would be very grateful if you could give us some information about it. You can find all the information on our cancellation form. Please send it back to us together with the products. This way we can allocate your return to your order and you will get your money back faster.
- The right of withdrawal for opened products can only be claimed 1 time per product: Products ordered twice and opened or products that have already been refunded in a previous order are excluded from the right of withdrawal.
- Ask for a receipt at the post office so that you can show us proof of your return.
- Please note that the postage for the return is at your expense.